admin

admin replied to the topic Can I assign a different image to each URL? in the forum BCS Open Graph Tags 1 year, 7 months ago

Hello John,

We are sorry for late. We will get back with you in 1-2 business days.

Thank you!
admin replied to the topic Can I assign a different image to each URL? in the forum BCS Open Graph Tags 1 year, 8 months ago

Hello John,

The plugin gets the first image on the page or it will display the default image. Metadata in the Article overrides the Metadata in the menu.
Can you please send us the temporary super admin login to check the settings why the plugin is not fetching the different image for each page?

You can send us the credentials by checking the…[Read more]
admin replied to the topic Install Error in the forum Stop Spammer For Community Builder 1 year, 11 months ago

Can you please send us your website URL and credentials in a private reply so we can debug it?
admin replied to the topic Won't install in the forum BCS Open Graph Tags 2 years, 1 month ago

Hello Peter,

We will debug the issue and will send you the updated version of the extension.
admin replied to the topic PayTrace form no longer working correctly in the forum PayTrace Form 2 years, 4 months ago

Hello JT,

We need to debug the code on your server. We may need the FTP access to your server. Can you please email me the FTP info at rchaudhry@bcswebsiteservices.com or post it here as a private reply.
admin replied to the topic PayTrace form no longer working correctly in the forum PayTrace Form 2 years, 4 months ago

We need your website URL with admin access to debug the issue.
admin replied to the topic PayTrace form no longer working correctly in the forum PayTrace Form 2 years, 5 months ago

Hello Revo,

Does your password contains any special characters? If so please change the password to use only Alpha-numerics….let us know if that resolves the problem…
admin replied to the topic PayTrace Form Error in the forum PayTrace Form 3 years ago

Can you please send us the FTP credentials in a private reply so we can debug the issue?
admin replied to the topic PayTrace Form Error in the forum PayTrace Form 3 years ago

Can you please send us the site URL where you have installed it? so we can verify the issue and fix it if required.
admin replied to the topic Error uploading pdf files in the forum BCS VirtueMart Attachment For VirtueMart 3 years, 1 month ago

Hello Henry,

I am sorry you are having problems with uploading PDF.

Can you please share the site URL and Admin credential in a private reply. Also if you can share the FTP credential that would be great to debug the plugin issue.

Again we are sorry for the inconvenience and we thank you for your patience.
admin posted a new activity comment 3 years, 2 months ago

Hello Henry,

The files are uploaded to /plugins/system/bcs_vm_attachment/js/multiupload/server/uploads/. Please check the folder permission. If you can not resolve the issue, send us the site details so we can take a look.

View Conversation
admin replied to the topic Twitter image not showing in tweet in the forum BCS Open Graph Tags 3 years, 11 months ago

Hi Steffen,

Have you checked the Twitter Card Validator at https://cards-dev.twitter.com/validator? Please try that and let us know what the validator says,

Thanks,
BCS
admin replied to the topic BCS VirtueMart Attachment For VirtueMart in the forum BCS VirtueMart Attachment For VirtueMart 4 years, 1 month ago

Hello Claude Poffet,

The issue is resolved. you can see the files on frontend now.

Again we are sorry for the inconvenience and we thank you for your patience.
admin replied to the topic BCS VirtueMart Attachment For VirtueMart in the forum BCS VirtueMart Attachment For VirtueMart 4 years, 1 month ago

Hello Claude Poffet,

I am sorry you are having problems with showing the files on frontend.

Can you please share the site URL and Admin credential in a private reply. Also if you can share the FTP credential that would be great to debug the plugin issue.

Again we are sorry for the inconvenience and we thank you for your patience.
admin replied to the topic Run php in the forum Insert Code 4 years, 2 months ago

It will be very difficult to debug anything from the front end. You can send admin logins via private reply here, or email to support@bcswebsiteservices.com, and we will be happy to assist.
admin replied to the topic Run php in the forum Insert Code 4 years, 2 months ago

Hi,

Please send us an administrator login to your site in a private reply, and we’ll take a look.

Regards,
BCS
admin replied to the topic Illegal string offset 'redirect' in the forum Login Form Anywhere 4 years, 5 months ago

Hi,

Has this been resolved? Please let us know if you need assistance.

BCS
admin replied to the topic Illegal string offset 'redirect' in the forum Login Form Anywhere 4 years, 5 months ago

Hi,

Has this been resolved? Please let us know if you need assistance.

BCS
admin replied to the topic Error 0 Invalid character found in sheet title in the forum Registrant Export for Event Booking 4 years, 9 months ago

You’re welcome.
admin replied to the topic Error 0 Invalid character found in sheet title in the forum Registrant Export for Event Booking 4 years, 9 months ago

You’re welcome, and we fixed the issue with the column named EAN-nr.
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