PayTrace form no longer working correctly

Home Forums Joomla Extensions Support PayTrace Form PayTrace form no longer working correctly

This topic contains 6 replies, has 2 voices, and was last updated by  admin 2 months ago.

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #1474

    Revo Lion
    Participant

    Ok I have checked and updated the password twice now and the form is still not working. I have reinstalled the plugin and still nothing can you please help.

    Thanks,
    JT

    #1475

    admin
    Keymaster

    Hello Revo,

    Does your password contains any special characters? If so please change the password to use only Alpha-numerics….let us know if that resolves the problem…

    #1476

    Revo Lion
    Participant

    The password is only Alpha-Numeric as that is all that the PayTrace company portal will allow. Still not resolved.

    JT

    #1477

    admin
    Keymaster

    We need your website URL with admin access to debug the issue.

    #1478

    Revo Lion
    Participant
    This reply has been marked as private.
    #1479

    Revo Lion
    Participant

    Any news on the fix for this. What did you find out?

    Thanks,
    JT

    #1480

    admin
    Keymaster
    This reply has been marked as private.
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